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  2. Patients

Patients

Getting Started

  • Create your account & apply for a trial
  • Ask a question/give feedback
  • Navigate your way around the website

General Information

  • How your data is used
  • Data security
  • Privacy and Confidentiality
  • Terms and Conditions
  • Medical Enquiries
  • Countries of operation
See all 7 articles

Submitting an Application

  • I want to look for clinical trials. How do I do this?
  • I've been matched! How do I apply for a clinical trial?
  • I applied for a trial! What's next?
  • I want to apply on behalf of someone else. Can I do this?
  • I am no longer interested in this trial. How do I cancel my application?
  • I got an email saying my application has been cancelled. Why did this happen?

Account Basics

  • I have more than one condition. How do I sign up for multiple trial areas?
  • I forgot my password! Can you help me out?
  • I need to update my profile details. How do I do this?
  • I made a mistake in the questionnaire. How do I change my responses?
  • I changed my mind. How do I delete my account and data?

Troubleshooting

  • How can I add more medical information to my profile?
  • Why can't I find my condition when I search for it?
  • Why can't I click next in the questionnaire?
  • Why didn't I get a questionnaire after signing up?
  • Why can't I search for a specific trial before applying?
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