Patients

Getting Started

• Create your account & apply for a trial
• Ask a question/give feedback
• Navigate your way around the website

General Information

• How your data is used
• Data security
• Privacy and Confidentiality
• Terms and Conditions
• Medical Enquiries
• Countries of operation

See all 7 articles

Submitting an Application

• I want to look for clinical trials. How do I do this?
• I've been matched! How do I apply for a clinical trial?
• I applied for a trial! What's next?
• I want to apply on behalf of someone else. Can I do this?
• I am no longer interested in this trial. How do I cancel my application?
• I got an email saying my application has been cancelled. Why did this happen?

Account Basics

• I have more than one condition. How do I sign up for multiple trial areas?
• I forgot my password! Can you help me out?
• I need to update my profile details. How do I do this?
• I made a mistake in the questionnaire. How do I change my responses?
• I changed my mind. How do I delete my account and data?

Troubleshooting

• How can I add more medical information to my profile?
• Why can't I find my condition when I search for it?
• Why can't I click next in the questionnaire?
• Why didn't I get a questionnaire after signing up?
• Why can't I search for a specific trial before applying?